Privacy Policy
Solo Gelato respects the privacy of visitors to the Website and recognizes the importance of protecting their personal data.
This Privacy & Cookies Policy explains in clear and simple terms what data we may collect, why we use it, how we protect it, how long we retain it and what rights you have.
Personal data is processed in accordance with applicable Greek and European legislation and in particular the General Data Protection Regulation (EU) 2016/679 (GDPR).
Data Collection
Solo Gelato collects only the data necessary for each specific purpose. We do not ask visitors to provide sensitive personal data through the Website.
Personal data is used exclusively for specific and lawful purposes, such as:
- to respond to your inquiries,
- to contact you about your request,
- to manage requests relating to Events,
- to process expressions of interest in Franchise opportunities,
- to assist and communicate with users,
- to improve the operation and security of the Website,
- to comply with legal obligations,
- to carry out statistical analysis of Website usage, where the required consent has been given.
How Long We Retain Data
Personal data is retained only for as long as necessary for the purpose for which it was collected. For example, data submitted through a contact form is retained for as long as needed to manage and complete the request and for as long as required or permitted by applicable law.
When there is no longer a lawful reason for retention, the data is deleted or anonymized. The exact retention period may vary depending on the type and purpose of processing.
Data Security
Solo Gelato takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration or unlawful processing.
However, no method of transmitting or storing data over the Internet can be considered completely secure. For this reason, despite the measures we take, the security of data cannot be absolutely guaranteed.
Solo Gelato does not sell or rent the personal data of its users.
Cookie Management
When you first visit the Website a cookie management tool appears that allows you to choose which categories of cookies you wish to accept.
Cookies are small files stored on your device when you visit a website. They are used, depending on their category, to operate the Website, store preferences, understand how the Website is used and, where the relevant consent has been given, for statistical or advertising purposes.
Changes to the Privacy Policy
Solo Gelato may amend this Policy when necessary, for example due to changes in the operation of the Website, the technologies used, service providers or the applicable legal framework.
For questions about the protection of your personal data or to exercise your rights you can contact us: by phone on 2106643446 or by e-mail at info@sologelato.gr